For added security, you can request our team to activate the two-factor authentication feature for you. That will link your Polixen System and Mobile Worker app to Google Authenticator and users will need to enter a unique code in order to login into their accounts.
Once your organisation opts in, all users will be prompted to download and set up an account with the Google Authenticator app when they first try to log in to the System.
If you are using Polixen System on the web, you will have the option to download the Authentication app either on Google Play or Apple Store and scan the QR Code on your phone to add an account.
If you can’t scan the QR Code, it’s also possible to manually copy and paste the code by selecting the “Enter a setup key” option.
Once the Google Authenticator account is created, users will be required to Validate Code whenever they login into their Polixen System.
If you are using the Mobile Worker app when you first set up the two-factor authentication, you can click on the button to install Google Authenticator on your mobile. Then, you need to create an account for our system. To do that copy the setup key from the screen and paste it into google authenticator.
Once that’s done, users will be required to enter a code whenever they log into the app.
